Havenwood of Buffalo Receives Choice Community Award by Holleran Consulting

News

young caregiver embraces and smiles at senior woman

Havenwood of Buffalo has been recognized for their admirable employee engagement and employee satisfaction scores, placing them at the top of the benchmark of Rental Senior Living Communities across the nation.

Havenwood of Buffalo was awarded Holleran’s Choice Community Award for completion of its 2025 Employee Engagement and Employee Satisfaction surveys. This accolade means the community is engaging with stakeholders at the highest possible levels, placing Havenwood of Buffalo at the top of the Holleran National Benchmark. It also demonstrates that the community has been recognized as one of the most engaging senior living organizations across the nation. A proprietary algorithm, developed by Holleran’s highly trained statisticians, researchers, and analysts, determines Choice Community Award recipients.

Holleran Choice Community Awards

“We are excited to recognize the Holleran 2025 Choice Communities,” states Christine Walley, President of Holleran. “This prestigious recognition highlights the incredible work being done to cultivate strong, meaningful connections within communities. It reflects the dedication of organizations that prioritize the engagement and satisfaction of both their employees and their residents, understanding that when both are supported, the entire community thrives. We are proud to celebrate these outstanding achievements and the profound impact they have on building environments where people feel valued and engaged.”

“We are honored to receive Holleran’s Choice Community Award. This achievement underscores our unwavering commitment to fostering a workplace culture built on respect, collaboration, and engagement. At Havenwood of Buffalo, we believe that when our employees feel supported and valued, they deliver exceptional experiences for our residents every day,” said the community’s executive director, Eva Hook.

Holleran has the largest benchmark of its kind, measuring both resident and employee engagement and satisfaction in the senior living space. Currently, the benchmark comprises more than 216,000 resident and employee surveys, from over 685 organizations across 34 states, DC and Canada, all completed within the last three years.

About Holleran

Holleran is the premier provider of employee and resident engagement and satisfaction research and benchmarks, serving not-for-profit senior living providers nationally. For over 30 years, Holleran has specialized in researching and consulting with senior living providers, retirement communities, and healthcare systems to develop business strategies that match their mission, vision, and values. Utilizing sophisticated research analysis, alongside our extensive survey benchmarks, leaders gain a clear vision of the strengths and opportunities within their business. Learn more at www.Holleranconsult.com.